What Our Customers Say
We collect extensive feedback to constantly improve our workshops and are completely transparent about what our participants have to say. We have shared some of our top comments on this page but can provide direct customer referenes and detailed feedback on request.
Ward Nurse
"Excellent tutors and scenarios which were brilliantly true to life. Actors were great. More workshops please!"
Complaints Workshop attendee March 2024
ITU Nurse (B7)
"The feedback was so good. Really thoughtful, kind, useful and supportive. I felt safe and all contributes were valued."
ITU Leadership Development Workshop attendee May 2024
Doctor (IMG)
"I wish this could be a part of the introductory programme at Wessex. This workshop enriches my communication skills in tricky situations." International Medical Graduate Course attendee July 2023
NHS Pharmacist
"Mike is a natural educator / teacher. Able to put all healthcare professionals at ease. Very sensitive with his language and tone. Thank you. Very well done!!"
Psychopharmacology workshop attendee June 2023
Site Manager
"Very well led and inclusive so I felt comfortable to join in. The scenarios and feedback were amazing and will be really useful for me."
Site Team Communication & Leadership Skills Workshop attendee Oct 2023
ITU Nurse (B6)
"Scenarios/actors were very convincing. Interactive content was very helpful and there was very good feedback after scenarios. Thank you!"
ITU Communication Skills Workshop attendee Nov 2023
Complaints Reduction Workshop Feedback
Our most popular workshop has been "Tough Talks Made Easy" which was delivered to a local acute NHS trust whom tasked us with helping them reduce the amount of formal complaints generated by wards and improve patient/relative satisfaction.
Out of 56 participants across 8 workshops we had overwhelmingly positive responses to the following statements we asked our learners to rate agreement with from 1-10:
I would recommend the workshop to other colleagues = Average 9.59
I found the simulated scenarios including the actor to be educational = Average 9.54
I enjoyed the group discussions = Average 9.52
I enjoyed the teaching from the slides = Average 8.89
I felt the workshop to be a safe and comfortable space for all to learn in = Average 9.45
I felt having multiple professional groups in the workshop was beneficial = Average 9.65
I felt that the feedback was given in a kind and appropriate way = Average 9.77
I would like to attend further similar workshops = Average 9.50
We asked attendees how confident they felt communicating with patients and relatives in difficult situations and the results speak for themselves:
Average of 5.12 before attending our workshops 👎
Average of 8.25 after attending our workshops 👍
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